Covid-19 Response

We would like to notify you in advance of your upcoming stay of what we, at the Windsor, are doing in response to the Covid-19 crisis. We are taking extreme care to provide safe and sanitary accommodations to our guests and to protect our employees as they carry out their duties.

In addition to following CDC guidelines, we are taking extra measures to ensure all parties well-being; including:

• All linens sanitized in high-temperature wash
• Face masks required for guests in all public areas (complimentary, disposable masks provided, should you need one)
• Face masks required for staff
• Hand sanitizer readily available to guests & staff
• Paid sick leave for staff with symptoms
• Regularly sanitized high-traffic areas
• Staff required to regularly wash hands
• Regular temperature checks for staff
• Contactless check-in
• Contactless check-out
• 24-hour minimum vacancy between guests with a very thorough disinfecting routine
• Daily housekeeping will be unavailable during your stay to limit contact; however, we are happy to provide you with additional linens/toiletries upon request

We also need to inform you that our state, and our hotel, is requiring everyone to wear a mask while in public areas, you will be required to wear a mask when entering any retail shops, restaurants, breweries, and our lobby and hallways. 

Asheville is a very pro-mask town, be prepared to wear a mask while visiting our city. We will have complimentary disposable masks on-hand for our guests if you do not have your own mask. If you have health problems and cannot wear a mask, please find another hotel that may be able to assist you at this time, we unfortunately cannot.

If you have ever stayed with us, you know the above-and-beyond service that we provide, and we will continue to provide because we (seriously) love our guests!

We would like to thank you for your understanding, we know how stressful this time must be for you and we will do everything in our power to create a relaxing environment for you during your stay!

Best regards,

The Windsor Management Team